Feedback questionnaire

Your satisfaction is important to us.

Thank you for taking the time to participate in our product quality and on-time delivery survey. Your feedback is very important to us as we are always striving to improve our services. Your opinion will help us to optimize our processes and ensure that we meet your expectations. Please take a few minutes to complete the questionnaire. If you purchase several products from us, please complete a separate questionnaire for each product group (BODAN, BO-TRACK, Technical Buildings, Platform).
Your answers are anonymous and will be treated confidentially.
Thank you for your support.

Customer satisfaction and digital survey

Customer satisfaction

This questionnaire deals with the topics of customer satisfaction with our “Products” and “Service”


Product

In this section, we would like to ask you a few questions about our products.


How would you rate the quality of Gmundner Fertigteile products?


How do you rate the availability of the BODAN track covering system (polymer concrete)?


Do the various reinforced concrete elements (platform, BO-TRACK, technical building, advanced solutions) correspond to the desired quality?


How would you rate the design and execution of our products?


Dimensional accuracy


Slip resistance and grip


Installation


Service life


Surface


Service

In this section, we would like to ask you a few questions about our service.


How would you rate the installation time?


How do you rate the maintenance?


Which documents were you satisfied with?


How satisfied are you with your contact person?


Are you satisfied with the time taken to respond to your request?


Are you satisfied with the solution offered for your request?


Details on your rights and the storage of data can be found at gmundner-ft.at/en/privacy-policy/